It is the customer's responsibility to ensure the correct shipping information is entered at checkout. Otherwise, they will be responsible for additional shipping charges should packages be returned. All products take 1-3 weeks of production time if an item is not in stock (excluding shipping time). All shipping inquiries can be sent to our email at info@steffeleoff.com.
In line with international shipping practices, duties and taxes are assessed by the importing country’s customs authority and are the sole responsibility of the customer.